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Starting and Running an Organizing Business
Interested in learning more about the field of professional organizing? Here are answers to some common questions about launching and managing your organizing business.
Starting and Running an Organizing Business
Q: How do I start a professional organizing business?
A: You start this business the same way you would start any other type of service business. You can begin by researching how to start a business by going to your local library, taking a class in how to start a business, contacting your local Small Business Development Center, Small Business Administration (SBA), or Service Corps of Retired Executives (S.C.O.R.E.)
Q: Do I need to incorporate my business?
A: Organizing businesses range from sole proprietorships to corporations. There are financial and legal implications to your decision, so we suggest that you confer with your professional advisors (lawyer, accountant). You may also want to consult the small business section of your local library or bookstore, and the many resources that are available on the Internet.
Q: Is insurance or bonding required?
A: In general, liability insurance is not required, but depending on what kind of work you plan to do, you may decide it's right for you. Some corporations may ask for an insurance certificate before they hire you. If you're unsure, consult your professional advisors.
Q: Do I need a business name to start organizing? Do I need to trademark my business name?
A: No, you do not need a business name to start organizing. If you choose a business name, it is your choice whether or not to trademark. Trademark ownership is a multifaceted issue which you may want to discuss with a professional advisor, such as an attorney.
Q: What are the initial set-up costs to start an organizing business?
A: Some of the initial set up costs include: educational materials and workshops, professional membership fees, NAPO annual conference, city, state and federal licensing & registration fees, design and printing of your business cards, letterhead, and marketing materials. Additionally, if you do not have a home office, you may want to purchase office equipment and possibly furniture.
Q: How do I market my business to find clients?
A: According to the NAPO membership survey in June of 1998, the top five sources of marketing were word of mouth, client referrals, yellow & white pages, local printed advertising and direct mail.
Public speaking is another great way to get your name and face out in the community. Ask to speak at your local service or non-profit organization meetings. Make contacts at Chamber of Commerce functions or participate in seminars and conferences where you can network. You could even teach Adult Education classes or set up your own website. If you can get your name out there, clients will contact you!
Q: How much should I charge for my services?
A: Like any other business, what you charge will depend on a variety of factors: what you have invested in your business, your recurring costs, your income or profit objectives, and current market rates for similar services in your area. In addition, it's important to consider what distinguishes your business from your competitors'.
Q: Should I have my clients sign a contract?
A: Many Organizers use some kind of letter of agreement outlining policies and mutual expectations. Corporate clients may expect a more formal contract. You will have to decide what's right for you.
Q: Should I offer a free consultation with a client prior to getting started?
A: Some organizers offer a free initial consultation, while others make the initial visit a full working session and charge for a minimum number of hours. In large part, it depends upon the type of organizing you specialize in. With experience, you will discover the approach that's right for you.
Q: Do professional organizers buy products and supplies for their clients?
A: This is an individual business decision.
Q: What do clients expect from a professional organizer?
A: Clients expect an organizer to be competent in his/her specialized area, to be honest, to be responsible, and to stand behind his/her work. Perhaps most importantly, they expect the professional organizer to maintain confidentiality. It is important for you to discuss what they expect of you and for you to make them aware of what you provide.
Sources: NAPO, NAPO-WI, and NAPO-NY Members
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National Association of Professional Organizers - NAPO is The Organizing Authority
Telephone: (262)524-0889